Shipping and shipping costs
We ship all orders via DPD couriers or Royal Mail. Based on the destination country, our couriers may use a third party for final delivery. In all cases a signature is required on delivery of your order.
Should you request that a parcel is left without signature, you waive all rights to make claims on failure to deliver, missing items or damaged goods.
Shipping costs are based on weight and on the destination country for delivery. Our shipping costs can be viewed by clicking on the delivery information at the side panel of our website.
Claims for missing parcels must be made within 14 days of placing your order. However, claims, refunds and resends may take up to 35 days from the day of dispatch due to the terms and conditions of our couriers. We will endeavour to provide alternative solutions where it is reasonable to do so.